Pricing Scout is live —SEE THE DEMO
Pitlane
Chief of Staff

Orchestrates the fleet against your plan.

One agent that reads your monthly plan, briefs the rest of the fleet, and reallocates effort every morning — so Pricing Scout, Merchandiser and Lead Concierge always work on what actually moves the number.

Free 14-day pilot · No DMS switch · Live in a week.

Orchestration agent
1
Plan of record
6+
Agents coordinated
Daily
Fleet briefing
0
Handoff meetings
Latest signal · Agent finished its run and posted to your Command Center.
Runs live inside
CDK GlobalTekionDealertrackReynolds & ReynoldsPBS
How it runs

A repeatable loop, not a one-off script.

  1. 1

    Ingest the plan

    Reads your monthly gross, turn and lead goals — by rooftop, by segment, by rep.

  2. 2

    Brief the fleet

    Assigns priority VINs to Pricing Scout, priority VDPs to Merchandiser, priority leads to Concierge.

  3. 3

    Reallocate live

    As results come in, rebalances effort so aged units, cold leads and thin VDPs don't sit.

  4. 4

    Report up

    Emails your GM a one-page brief every morning — what shipped, what stalled, what to approve.

Anatomy of the agent

What it reads, how it thinks, what it ships.

Inputs
  • This month's plan: gross, units, turn, CSI by rooftop
  • Live inventory age, lead pipeline, and open approvals
  • Yesterday's agent runs + outcome analytics
  • Market signals: comps moving, incentive changes
  • Your GM's overrides and stated preferences
Reasoning
  • Ranks the day's work by pace-to-plan variance
  • Reallocates agent capacity to the biggest gaps
  • Arbitrates when two agents want the same VIN
  • Escalates approvals your controller must see
  • Learns which trade-offs you always make yourself
Outputs
  • Daily assignments dispatched to every agent
  • Morning brief in email / Slack for the GM
  • Approval queue tuned to your guardrails
  • Weekly plan-vs-actual with variance callouts
  • Handoff notes when a human needs to step in
What lands in your inbox

A real recommendation, not a dashboard to hunt through.

Every run posts a decision-ready card to your Command Center — with the math shown, the writeback pre-wired, and a one-tap path to approve, edit, or hold.

Chief of Staff · Morning brief
Just now
Tuesday · Day 12 of 28 · Pacing 91% to gross plan
6 agents dispatched · 3 approvals for you · 1 escalation
Gross vs. plan
−$14k (−9%)
Unit pace
On plan (48 / 90)
Priority today
Aged SUVs + weekend F-150 leads
Pricing Scout
12 recs queued · 4 need your call
Merchandiser
9 VDPs refreshed · 2 photo gaps
Lead Concierge
63 leads handled · 8 test drives booked
Recommended focus: approve the 4 aged-SUV reprices before 10am. Estimated recovery to plan: +$9,200.
Playbooks it runs

Named plays, on a schedule you set.

Add your own · edit any of these · pause per rooftop.
01
Playbook

Daily plan sync

When
Every weekday 6:30am
Does
Reads yesterday's results, briefs the fleet for the day
Outcome
One brief, one plan, zero standups
02
Playbook

Month-end sprint

When
Last 7 days of the month
Does
Coordinates Pricing + Concierge + Merch to close the gap
Outcome
Median +6% gross recovery in the final week
03
Playbook

Multi-rooftop rebalance

When
Any rooftop >10% off plan by mid-month
Does
Reallocates agent hours from over-plan stores
Outcome
Group pace held even when a rooftop stalls
04
Playbook

Guardrail arbitration

When
Two agents want conflicting action on same VIN
Does
Chooses based on plan impact + surfaces trade-off
Outcome
Zero silent conflicts; every trade-off logged
Pitlane+

Connect your DMS, upload this month's plan, and Chief of Staff starts briefing your agents inside a day.

Plan-aware

Reads gross, turn, and CSI targets — not just VIN counts. Optimizes to the number, not the task.

Cross-agent playbooks

One instruction — 'clear aged inventory before month-end' — becomes coordinated action across the fleet.

Morning brief

A single email or Slack post: what agents did, what they need approved, what changed in the market.

Multi-rooftop aware

Balances effort across stores when one rooftop is over-plan and another is behind.

It's like having a used-car director who never sleeps and reads every DMS report before I even get to my coffee.
M
Marcus Whitfield
General Manager, Whitfield Auto Group
One-pager PDF

Grab the Chief of Staff one-pager.

A single page you can forward to your GM, dealer principal, or ops lead — the workflow, the math, and the outcomes on one sheet.

  • Inputs, reasoning, outputs
  • Sample recommendation card
  • Named playbooks & outcomes

We'll email a copy and (rarely) reach out about your pilot. No spam.

Answers

The questions dealers ask us first.

Does this replace my GM?+

No. It briefs your GM. Chief of Staff is the layer that turns a monthly plan into daily agent instructions — humans still own the plan.

What if agents disagree?+

Chief of Staff arbitrates using your plan as the tiebreaker, and surfaces the tradeoff in the morning brief.

Can I override it?+

Any time. Overrides become training signal — it learns which calls you want to make yourself.

Which tier includes it?+

Chief of Staff is included in Fleet and Network tiers. Overlay customers can add it as a module.

Free 14-day pilot

Give your fleet a plan of record.

Connect your DMS, upload this month's plan, and Chief of Staff starts briefing your agents inside a day.

Get Chief of Staff

Book a 20-minute walkthrough

Tell us where to send the pilot invite. No credit card, no DMS switch.

By submitting you agree to be contacted about your Pitlane pilot. We never share your details.

No DMS switch Live in 5 days Cancel any time